Returns & Refunds
We want you to be happy with every purchase. If something isn't right, here's how we'll make it right.
Return Window
5 days
from delivery date
Refund Method
Original payment
via Razorpay
Processing Time
5–7 business days
after we receive the return
Return Eligibility
Eligible for return
- ✓The book arrived damaged or defective.
- ✓You received the wrong book.
- ✓The book is in its original, unused condition with no markings, damage, or missing pages.
Not eligible for return
- ✕Books that have been read, annotated, or show signs of use.
- ✕Returns requested after 5 days of delivery.
- ✕Books purchased during a clearance or special sale marked as non-returnable.
- ✕Change of mind (unless the item is defective or incorrect).
How to Return a Book
Contact us within 5 days
Email us or use the contact form with your order number, the book title, and a brief description of the issue. For damaged or wrong items, please attach a photo.
We review your request
We aim to respond within 1–2 business days. If your return is approved, we'll send you a return authorisation and instructions.
Ship the book back
Pack the book securely and ship it to our address. For defective or wrong items, we cover the return shipping cost. For other eligible returns, return shipping is at your expense.
Refund processed
Once we receive and inspect the returned book, we will process your refund to your original payment method within 5–7 business days.
Important Notes
- Refunds are credited to your original Razorpay payment method (card, UPI, net banking, or wallet). We cannot issue refunds to a different method.
- Shipping charges are non-refundable unless the return is due to our error (wrong or defective item).
- We recommend using a trackable courier service for returns. We are not responsible for items lost in transit on the way back to us.
- If you received a damaged item, please do not discard the packaging — we may ask for photos of the box as well as the book.
- Bulk orders (10+ copies) are subject to a separate returns process. Please contact us directly.
Need to Return Something?
Get in touch with your order number and we'll sort it out quickly.
Contact Us